Please read these Terms & Conditions carefully before using our services. By engaging Spark Media House or using our website, you agree to be bound by these terms. If you do not agree, please do not use our services.
Spark Media House ("Company", "we", "us", "our") is a personal branding and video content studio based in WZ49, C Block, Vikaspuri, Delhi – 110018. We provide scripting, video production, editing, and YouTube SEO services to founders, coaches, freelancers, and creators.
Website: sparkmediahouse.in | Email: hello@thesparkmediahouse.in
We offer the following services, either as part of our full Done-For-You retainer package or individually:
The specific scope, deliverables, timeline, and pricing for each engagement will be detailed in a separate Service Agreement or Proposal provided to you before commencement of work.
A formal engagement begins when:
Verbal agreements, WhatsApp confirmations, or email intent do not constitute a binding engagement until payment is received.
Any changes to the agreed scope of work must be requested in writing (email or WhatsApp). Additional work outside the original scope will be quoted and agreed upon separately before being actioned.
To enable us to deliver our services effectively, you agree to:
Delays caused by late approvals, non-responsiveness, or missed shoot days are not the responsibility of Spark Media House and may incur additional charges.
All payments are processed through secure payment gateways. We do not store card details.
Upon receipt of full payment, all final deliverables created for you (edited videos, scripts, thumbnails) become your property. You may use them freely for commercial and personal purposes.
Any tools, templates, processes, workflows, or methodologies we use to create your deliverables remain our property. You are not granted a licence to our internal systems or processes.
Any music, stock footage, fonts, or third-party assets used in your videos are subject to their respective licences. We will use only appropriately licensed material; however, you are responsible for ensuring continued compliance if you re-edit or redistribute the content.
We may request your consent to feature your project in our portfolio, case studies, or promotional materials. This is always optional and will be sought in writing. You may revoke consent at any time.
Each project includes a specified number of revision rounds as outlined in your Service Proposal (typically 2 rounds of revisions per deliverable). Revision rounds beyond the agreed number will be charged at our standard hourly or per-video rate.
Once you provide final written approval on a deliverable, it is considered complete. Any changes requested after final approval will be treated as new work and charged accordingly.
Both parties agree to keep confidential any proprietary information, business strategies, client lists, or trade secrets shared during the engagement. This obligation survives the termination of any agreement.
We will not disclose your project details, content strategy, or business information to any competitor or third party without your explicit consent.
Either party may terminate the engagement with 30 days' written notice. In the event of termination:
We reserve the right to terminate immediately and without refund if a client acts in bad faith, engages in abusive behaviour towards our team, or uses our services for any illegal or harmful purpose.
Please see our Refund & Cancellation Policy for full details.
Spark Media House shall not be liable for:
Our total liability in any circumstance shall not exceed the total amount paid by you for the specific service in question in the 3 months preceding the claim.
We are committed to delivering high-quality work and best-practice strategy. However, we cannot guarantee specific outcomes such as a defined number of views, followers, leads, or revenue. Content performance depends on many factors outside our control, including platform algorithms, market conditions, and audience behaviour.
Results shared in our case studies and marketing materials are real but represent individual outcomes and are not a guarantee of similar results for every client.
These Terms & Conditions are governed by the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
We encourage you to contact us first at hello@thesparkmediahouse.in to resolve any dispute amicably before pursuing legal action.
We may update these Terms & Conditions at any time. Changes will be effective upon posting to our website with a revised "Last updated" date. Your continued use of our services constitutes acceptance of the updated terms.
Spark Media House
WZ49, C Block, Vikaspuri, Delhi – 110018
Email: hello@thesparkmediahouse.in
WhatsApp: +91 73579 81390